Called concierge, nothing else available. No view at all, window against a "tower", litlle view on dufferin terasse, not what we wanted or paid extra for. Excited to get to the room and see the view on the city with the christmas lights. 4:30, went to concierge counter, room was ready, never got a txt message as promised. It started off by our room not being ready upon arrival (not a big deal), they were suppose to txt us when ready. For the price, our expectations were higher. We were very much looking forward to a special stay at the Chateau.
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